Last Updated: August 2026
At Libaaso, we strive to provide premium-quality products. If you receive an incorrect, damaged, or defective item, we are happy to assist with an exchange.
Exchange Eligibility
Products may be exchanged if:
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The wrong item was delivered.
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The product is damaged or defective upon arrival.
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The product received is different from what was ordered.
Exchange Conditions
To qualify for an exchange:
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Request must be made within 48 hours of delivery.
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Product must be unused, unwashed, and in its original condition.
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Original packaging, tags, and invoice must be included.
Non-Exchangeable Items
We do not accept exchanges for:
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Used or washed products.
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Items without original tags or packaging.
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Products damaged by customer misuse.
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Size changes due to incorrect customer selection (unless otherwise mentioned).
Exchange Process
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Contact our customer support.
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Provide your Order Number.
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Share clear photos of the product.
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Once approved, we will guide you through the exchange procedure.
Customers may be responsible for return shipping charges unless the error was made by Libaaso.
Contact
For exchange support:
Email: info@libaaso.pk
Phone: 0337 6925393