Refund Policy

Last Updated: August 2026

At Libaaso, customer satisfaction is our priority. Please read our refund policy carefully before placing an order.

Refund Eligibility

A refund may be approved only if:

  • You received the wrong product.

  • You received a damaged or defective item.

  • Your order cannot be fulfilled due to stock unavailability after payment.

Non-Refundable Cases

Refunds will not be issued for:

  • Change of mind after purchase.

  • Incorrect size selection by the customer.

  • Minor color variation caused by screen or lighting differences.

  • Products that have been used, washed, altered, or damaged after delivery.

Refund Request

To request a refund:

  • Contact us within 48 hours of receiving your order.

  • Share your Order Number.

  • Provide clear photos or videos showing the issue.

Late claims may not be accepted.

Refund Process

Once your request is approved:

  • Refunds will be processed within 5–10 business days.

  • The refund will be issued through the original payment method or bank transfer, depending on the payment method used.

Shipping charges are non-refundable unless the mistake was made by Libaaso.

Contact

For refund assistance, contact:

Email: info@libaaso.pk

Phone: 0337 6925393